Privacy Policy — 59bd Bangladesh Online Casino

Our Privacy Commitments at a Glance

The following cards summarise the five most important things to know about how 59bd treats your data. The full policy below is the binding version — please read it in its entirety.

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SSL Encryption on All Data

All personal and financial data transmitted between your device and 59bd is encrypted using SSL. Your information is never transmitted in plain text.

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Transparent Data Use

We only use your data for the purposes described in this policy: operating your account, processing transactions, complying with legal obligations, and improving our services.

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No Sale of Personal Data

59bd does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances.

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Your Rights Are Respected

You have the right to access, correct, restrict and in some cases delete the personal data 59bd holds about you. Submit a request at any time via [email protected].

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Direct Contact Available

For any privacy-related query, concern or data subject request, contact our support team. We respond to all privacy requests within a reasonable timeframe.

1. Who We Are and Scope of This Policy

59bd operates the online casino and sports betting platform accessible at 59bd.ws. In the context of this Privacy Policy, "59bd", "we", "us" and "our" refer to the operator of that platform. This Privacy Policy explains what personal data 59bd collects from users of the platform ("you", "your"), how we collect it, why we use it, who we share it with, how long we keep it, and what rights you have in relation to it.

This policy applies to all personal data collected through the 59bd website, any mobile-optimised version of the platform, and all interactions with our customer support team — including data collected via email, chat or any other communication channel. By using 59bd, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

59bd collects personal data in the following four main categories. We collect only the data that is necessary for the purposes described in this policy.

Registration and Account Data

When you create an account on 59bd we collect your full name, date of birth, email address, phone number, residential address and the login credentials you choose. This information is required to open and maintain your account, verify your identity and comply with anti-money-laundering obligations.

Identity Verification (KYC) Documents

To comply with know-your-customer requirements and to verify that players meet the 21-year minimum age requirement, we may request a copy of a government-issued photo ID (such as a National ID Card or passport), proof of address, and where required, proof of the payment method used. These documents are handled with heightened care and access is strictly limited.

Transaction and Financial Data

We record details of all deposits, withdrawals, bets placed and bonuses redeemed on your account. This includes the amounts, timestamps, payment methods used (such as bKash, Nagad or Rocket wallet identifiers) and the outcomes of gaming transactions. Financial data is retained for legal and audit purposes.

Technical and Usage Data

When you browse or use the 59bd platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type, pages visited, session duration and referring URL. This data helps us maintain platform security, diagnose technical issues and understand how players use the service so we can improve it.

3. How We Use Your Information

59bd uses the personal data it collects for the following specific purposes only. We do not use your data for purposes incompatible with those listed here without first obtaining your consent.

To create, verify and manage your player account.
To process deposits, withdrawals and all gaming transactions on your account.
To verify your age and identity in compliance with KYC obligations.
To detect and prevent fraud, money laundering and other prohibited activities.
To provide customer support and respond to your queries and complaints.
To send you transactional communications (e.g. deposit confirmations, withdrawal notifications) and, where you have opted in, promotional communications about offers and bonuses.
To comply with applicable legal and regulatory requirements, including record-keeping obligations.

4. Legal Basis for Processing

59bd processes your personal data under one or more of the following legal bases, depending on the specific processing activity involved.

Contractual Necessity

The majority of processing activities — account creation, transaction processing, KYC verification, and customer support — are necessary to perform the contract between you and 59bd (i.e. the Terms and Conditions you agreed to at registration).

Legal Obligation

Some processing is required to comply with applicable legal obligations, including anti-money-laundering laws, fraud prevention requirements and mandatory record-keeping regulations.

Legitimate Interests

Where not overridden by your privacy rights, 59bd may process certain technical and usage data on the basis of its legitimate interests in operating a secure, fraud-free platform and improving the service it provides to users.

5. Sharing Your Information

59bd does not sell your personal data. We share personal data with third parties only in the limited circumstances described below.

Service Providers

59bd uses carefully selected third-party service providers to operate aspects of the platform, including payment processing providers (such as bKash and Nagad gateway partners), identity verification services, cloud hosting providers, customer support tooling, and fraud detection systems. These providers access personal data only as necessary to perform their contracted services and are bound by confidentiality obligations.

Legal and Regulatory Authorities

59bd may disclose personal data to law enforcement agencies, regulatory bodies, courts or other public authorities where required to do so by applicable law, court order, or where we reasonably believe disclosure is necessary to prevent or detect a crime.

Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of 59bd's business, personal data held by 59bd may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections being maintained.

ℹ️ 59bd will never share your personal data with third-party advertisers or marketing networks for the purpose of targeting you with advertising for other brands or products.

6. Cookies and Similar Technologies

59bd uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your session security and understand how users interact with the site.

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as session management, security token storage, and login state persistence. The platform cannot operate without them and they cannot be disabled.

Analytics Cookies

We use analytics cookies to collect aggregated, anonymised information about how players navigate the platform. This data helps us identify areas for improvement and understand which features are most used. No individually identifiable information is shared with analytics providers.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For most players on mobile devices in Bangladesh, browser-level cookie controls are available in the device's browser settings menu.

7. Data Retention

59bd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum period following account closure to satisfy legal record-keeping requirements, including those related to anti-money-laundering regulations. After the applicable retention period has expired, personal data is securely deleted or anonymised.

KYC documents are retained for the period required by applicable anti-money-laundering law from the date of the last transaction or account closure, whichever is later. Technical and usage data collected via cookies and server logs is retained for a shorter period sufficient for security monitoring and service improvement purposes.

8. How We Protect Your Data

59bd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These include SSL/TLS encryption for all data in transit, access controls limiting which staff members can view personal data, secure storage infrastructure, and regular security assessments of the platform.

While 59bd takes data security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account secure by choosing a strong password, not sharing your login credentials, and notifying 59bd support immediately if you suspect any unauthorised activity on your account.

9. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data 59bd holds about you. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request".

Right of access — to request a copy of the personal data 59bd holds about you.
Right to rectification — to request correction of inaccurate or incomplete personal data.
Right to erasure — to request deletion of your personal data where it is no longer necessary for the original purpose or where you withdraw consent (subject to legal retention obligations).
Right to restriction — to request that 59bd restrict processing of your personal data in certain circumstances.
Right to data portability — to receive your personal data in a structured, commonly used format where technically feasible.
Right to object — to object to processing based on legitimate interests, including for direct marketing purposes.

59bd will respond to all valid privacy requests within a reasonable timeframe. We may need to verify your identity before processing a request. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

10. Children and Underage Players

59bd is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the relevant account. If you believe that 59bd may have inadvertently collected data from an underage individual, please contact us immediately at [email protected].

11. Third-Party Links and Services

The 59bd platform may from time to time reference or integrate with third-party services such as payment gateways (bKash, Nagad, Rocket). When you interact with a third-party service, that service's own privacy policy governs the collection and use of your data by that provider. 59bd is not responsible for the privacy practices of third-party services and encourages you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

59bd reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the platform after any change to this policy constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Where a change to this policy materially affects your rights or how we use your data, we will make reasonable efforts to notify active account holders via their registered email address or via a notice on the platform prior to the change taking effect.

13. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way 59bd handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and will respond to all privacy-related enquiries promptly.

Email: [email protected]

59bd Privacy Policy